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Ohiko galderak

Here are some answers to the most commonly asked questions. If you have another question, please e-mail it to contact@openfoodfacts.org

How can I contact the Open Food Facts team, ask questions or make suggestions?

You can ask questions or make suggestions on the Idea Forum or contact us by e-mail: contact@openfoodfacts.org

Egiaztatzen al dira produktuei buruzko informazioa eta datuak?

The information and data is submitted by the Open Food Facts contributors. The contributors also send pictures of the product, its labels, ingredients lists and nutrition facts table. Zalantzarik izanez gero, bisitariek beren kabuz egiaztatu dezakete zehaztasuna, eta akatsen bat egonez gero, berehala zuzendu dezakete.

Egon daitezkeen akatsak errazago detektatzeko, kontrol automatizatuak gehituko ditugu pixkanaka. e.g. if the nutrition facts of a product are very different from products of the same category, it may be an error. If the nutriments add up to more than 100%, it's definitely an error.

Finally, many producers send us photos and data about their products using our Platform for Producers. If you are a producer, please contact us

Gehi al ditzaket produktuen argazkiak edo datuak fabrikatzailearen web gunetik, erosketa guneetatik edo beste gune batzuetatik?

Probably not. Almost all other sites forbid reproduction and reuse of their data and images, and that is actually the reason why we have created Open Food Facts: to make all this data available to all and for all uses.

Lege-arazoak ekiditeko, laguntzaileei beraiek egindako argazkiak gehitzeko eskatzen diegu, eta datuak produktuaren bilgarri edo markakoak direlarik.

I am a food product manufacturer, can I add my own products?

Bai! Baldintza bakarra, datu zein argazkiak irekia den lizentziapean erabilgarri egongo direla da. (see the Terms of contribution)

We have developed a free platform to let you easily import photos and data about your products, regardless of your size. It will let you import complete and up-to-date data and visuals into Open Food Facts that will be visible in more than 100 other nutritional apps. Additionaly, the platform provides suggestions to improve the Nutri-Score of your products. Contact-us to discuss how we could proceed: producers@openfoodfacts.org

What is the difference with other web sites, services and mobile applications that already allow to view food products information?

Ezberdintasun nagusia, guretzat oso beharrezkoa den bat da: gure datuak guztiontzako eta erabilera guztietarako libreki erabilgarri daudela. Honi datu irekiak deritzo.

Beste gune, zerbitzu eta aplikazio ia guztiek, beraien datuak kopiatu eta berrerabiltzea debekatzen dute. Quite to the contrary, they jealously keep it for themselves. In almost all cases, their terms of service explicitly forbid any non-personal use and any extraction of all the data or parts of the data.

We consider that food products information is too important and useful to keep it locked in a safe. So when we started the Open Food Facts project and mobile app, back in 2012, we decided to do exactly the opposite: not only we allow use and reuse of our database, freely and without fee, to everyone and for all uses (including commercial), but we also encourage it!

Making the data publicly available (what is known as open data) allows individuals, associations, companies, researchers etc. from all around the world to think up and develop applications for the data that we certainly would never have thought about.

What is Open Food Facts' economic model

Laguntzaileak bolondresak dira. Beraien ekarpenak datu-base ireki batean biltzen dira, horrela, edozeinek erabilera guztietarako erabil ditzake. (see the Terms of reuse)

Everyone (including but not limited to Open Food Facts contributors and creators) can thus redistribute and/or reuse the data to build web sites, services, software, mobile applications, or to write articles and studies. They are free to make the resulting work freely available, or to sell or monetize it (e.g. with ads), as long as they respect the terms of reuse.

We are also strictly independent from the food industry, and all the services and software we build are free. For example, our Platform for Producers is totally free, and we are all the more pleased with that because we think it might help them improve their products.